Lost Business

Why deals were lost, to whom, and what can be won back

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Lost Opportunities

34

11 leads also disqualified

Premium Lost

$591K

Annualized premium not placed

Revenue Lost

$85K

Commission opportunity forgone

Recoverable

$22K

7 lost on price, timing or no response

Loss Reasons

Where deals break down, ranked by revenue impact

  • No Response5 deals$102K17%
  • Client Stayed With Current Agent6 deals$100K17%
  • Product Unavailable3 deals$99K17%
  • Duplicate4 deals$83K14%
  • Carrier Declined3 deals$35K6%
  • Underwriting4 deals$39K7%
  • Other2 deals$41K7%
  • Price1 deals$31K5%
  • Not Qualified3 deals$31K5%
  • Agent Follow-Up Failure1 deals$13K2%
  • Competitor1 deals$10K2%
  • Timing1 deals$10K2%

Lost To

Competitive displacement by counterparty

  • Northline Insurance Group7
  • None7
  • Direct Carrier6
  • Sentinel Brokerage5
  • Baycrest Advisors5
  • Incumbent Agent3
  • Hartwell Risk Partners1

Lost Business Register

Every closed-lost opportunity with reason, competitor and value — the win-back list